Privacy Policy

At Remaya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

  • Order history

  • Device information, IP address, browser type, and cookies

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraud and enhance security

  • Comply with legal obligations

  • Send promotional offers only if you choose to receive them

Payment Security

We do not store your payment card details. All payments are processed securely through trusted third-party payment providers.

Cookies

Our website uses cookies to:

  • Remember your shopping cart

  • Improve website performance

  • Analyze website traffic

  • Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers involved in:

  • Payment processing

  • Shipping and delivery

  • Website hosting

  • Analytics services

These providers only receive the information necessary to perform their services.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your personal information where legally permitted

  • Withdraw marketing consent at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

WhatsApp: +965 60901809